Atrium Health formerly Carolinas HealthCare System
October 9, 2018
Charlotte, North Carolina
Full Time - Experienced
Title: Chief Pharmacy Officer
The Chief Pharmacy Officer provides leadership for Pharmacy operations and medication management services in the Primary Enterprise across the continuum of care, including acute care, hospital outpatient settings, LCI, sub-acute facilities, home health, behavioral health, outpatient pharmacies, CHSMGD locations, and other affiliated healthcare facilities. Key responsibilities include oversight of the procurement, distribution, monitoring and utilization of pharmaceuticals in all patient care settings.
The Chief Pharmacy Officer provides strategic direction for Pharmacy operations consistent with the Atrium strategic plan, including designing, managing, measuring and improving the medication management system; ensuring quality outcomes through performance-improvement activities; leading drug utilization efforts; optimizing the use of information systems and technology; managing Pharmacy's financial performance and human resources; ensuring compliance with regulatory and accreditation requirements; fulfilling the organization's education and research missions; and providing institutional representation and leadership.
The Chief Pharmacy Officer establishes a vision for Pharmacy operations that supports excellence in all aspects of performance, including safety, clinical quality, service delivery, regulatory compliance, financial performance, transitions of care, continuous improvement, pharmacy residency programs, and wholesaler/distributor management.
The Chief Pharmacy Officer continuously assesses external and internal environments and proactively develops short- and long-term strategies to ensure that Pharmacy Services is well-positioned for current and future success. He/she is responsible for standardizing medication-related structures, processes and practices across the system; physician and nursing relations; direction of technical operations; support for value-based and mission-based programs; and growth/financial performance of the outpatient pharmacy business.
The Chief Pharmacy Officer works closely with Atrium facilities, Nursing, CHSMGD, service lines and corporate departments to ensure alignment and coordination of priorities. In order to be effective in this position, he/she must build collaborative relationships with leaders from all of these areas and the medical staffs Areas reporting to this position: The Chief Pharmacy Officer supervises Pharmacy operations in the Primary Enterprise.
There are approximately 830 FTEs within Pharmacy Services supporting numerous sites, including:
ESSENTIAL FUNCTIONS: Oversee the design, implementation and management of a safe and effective medication management system. Ensure that systems are developed and improved based on evidence and best practices, operate effectively and efficiently across the continuum of care, and are continuously evaluated and improved using quality-improvement methods.
• Ensure that pharmacy services meet patient care needs and that drug therapy is as safe, effective, and cost-effective as possible.
• Identify opportunities to improve quality, safety, service delivery, patient access and the organization's economic performance across the continuum of care.
• Continually develop/implement plans to improve Atrium's cost position for pharmaceuticals.
• Ensure appropriate Pharmacy support for value-based patient care initiatives, including medication therapy management and readmission reduction.
• Develop drug utilization and formulary initiatives that optimize therapeutic outcomes, reduce patient safety risk, and ensure the use of cost-effective pharmacotherapy throughout the system.
• Oversee medication-related security, inventory control, diversion prevention, and distriubtion policies across the system, including outsourced sterile products, alternative distribution channels used during drug shortages, and methods of pharmaceutical waste disposal.
• Ensure ongoing safe and effective patient care during drug product shortages through the collaborative development of alternatives to treatment and restricted-use guidelines.
• Develop budgets aligned with organizational and departmental objectives and manage performance accordingly.
• Evaluate medication expenditure patterns and reimbursement trends, including the potential development of value-based approaches to pharmaceutical reimbursement.
• Implement/grow medication-related services that improve the financial health of the organization, such as specialty pharmacy.
• Provide guidance on management of drug expenditures in the employee health plan and in payer shared-risk arrangements that include medication management incentives.
• Ensure the appropriate number, type and qualification of teammates are in place to meet patient care needs, satisfy regulatory and accrediting requirements, and achieve the organization's goals.
• Ensure effective and timely teammate recruitment, orientation, training, education, mentoring, career development, performance review and retention efforts.
• Ensure ongoing compliance with all national, state and local regulations related to medications and their management. Implement state board of pharmacy, DEA, CMS and TJC medication management accreditation standards.
• Ensure compliance with the 340B Drug Pricing Program for all covered entities, enrolled departments and contract pharmacy arrangements.
• Provide leadership at the organizational level regarding the planning, purchase, implementation and maintenance of information systems that support patient care.
• Oversee investigational drug services, encourage staff and resident research and ensure effective management of resident educational programs.
• Integrate with executive leadership across facilities to ensure collaboration and alignment of priorities.
• Create an environment marked by high employee morale, world-class quality and service delivery, and continuous quality improvement.
• Actively participate in local, state, and national professional associations.
MARGINAL FUNCTIONS: • Perform all other related duties as required. • Participate in Atrium quality improvement projects and programs.
PHYSICAL REQUIREMENTS: • This position requires extensive walking, standing, sitting, and driving. Work is conducted in a wide variety of locations across a broad geographic area and involves interactions with a variety of teammates and medical staff. Rounding on staff will be required on off shifts, including nights and weekends.
EDUCATION, TRAINING, AND EXPERIENCE:
• Bachelor's degree in pharmacy (PharmD preferred) • MBA or MHA • A minimum of 10 years of progressive pharmacy management experience with documented success in an integrated healthcare system with broad clinical, operational and regulatory background. • Multi-facility management experience is required • Experience managing a successful and profitable outpatient pharmacy business is preferred • Experience managing a multi-site oncology network pharmacy is desirable • Active North Carolina pharmacy license will be required for the role • Experience in complex organizations with matrix relationships.
OTHER QUALIFICATIONS • Demonstrated ability to collaborate with all members of the health care team. Has a track record of excellent interpersonal and communication skills. • Ability to set a clear vision and infuse it with positive energy and enthusiasm. • A track record of success managing change and continuous improvement. • Accountability for results and consistent follow through to achieve them. • Demonstrated problem solving and critical thinking skills. • Ability to synthesize and interpret large amounts of quality and financial data. • A thorough understanding of the health care environment and all applicable laws and regulations.
PERSONAL CHARACTERISTICS • A person of high integrity. One who gains the confidence of others and supports them to be successful. • A servant. One whose primary purpose is to serve the legitimate needs of their team, through which patients are ultimately served. • A change agent. A creative thinker who can build consensus and align others around a vision that is executable. • A person with a high degree of flexibility and adaptability, a high tolerance for ambiguity, and one who is comfortable in a complex organization. • A high-energy individual who has a team focus. One who can "rally the troops." • A strong communicator with all constituents. One who can share the positive as well as the negative. Creates an environment in which open dialogue is encouraged and expected. • Appropriately vocal. One who is not afraid to voice his/her opinions. • A strong decision-maker, who analyzes facts, understands needs and can make timely decisions. • A mentor. Someone who is focused on growth of the individual members of the Pharmacy team and fosters performance at a higher level. • A visible leader. One who is comfortable being on the front lines. • One who embraces change and creates opportunities for growth and innovation within the team.
Internal Number: 174961
About Atrium Health formerly Carolinas HealthCare System
In February 2018, Carolinas HealthCare System became Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing – for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive.
Atrium Health, formerly Carolinas HealthCare System, one of the nation’s leading and most innovative healthcare organizations, provides a full spectrum of healthcare and wellness programs throughout the Southeast United States. Its diverse network of facilities includes academic medical centers, 40 hospitals, freestanding emergency departments, more than 700 physician practices, behavioral health centers, surgical and rehabilitation centers, home health agencies, hospice and palliative care services, and nursing homes. For nearly 70 years, our system of exceptional facilities has been providing care that improves our community and the lives of our p