Team Lead-Licensed - Community Based Behavioral Health Program Telecare Corporation
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 90 programs and over 3,000 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As part of the Telecare family,Durham ACT provides community-based services for 100 adults ages 18+ with serious mental illness (SMI), who may have co-occurring substance abuse disorders.
Employment Status: Full-Time
Shift:8:30am - 5pm
Days:Monday - Friday
In this entry-level management position and under the direct supervision of the Clinical Director/Administrator, supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies. Completes assessments and determines the appropriate level of services for new members.
The team leader shall have a Master's Degree, three years of clinical experience with severe and persistent mental illness, with a minimum of 2 years post-graduate school.
Licensed by the State of operation as a Licensed Clinical Social Worker; Licensed Marriage, Family, Child Counselor; or Psychology
One (1) year supervisory experience required
Sensitivity to multi-cultural populations and issues is required
If employed inOutpatient Program:
Ability toevade clients in the event of assaultive behavior
Ability to pass assault crisis/crisis prevention training
Must be CPR, ProAct or CPI and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
Outpatient clinic or community mental health service with 2 years of direct clinical service is preferred
Experience in providing intensive case management, intensive community supports using psychiatric rehabilitation concepts is highly desirable
MSW, MA, MFTI, RN, or Registered Psychologist is preferred
Supervision 2 years post masters experience in behavioral health setting is preferred
Demonstrate the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Functions as scheduling coordinator and Treatment Plan supervisor for the Team; assures coordination of clinical and administrative team functions including scheduling of staff and members
Directs the day-to-day clinical/administrative operations of assigned team, assuring all members receive services as indicated in the treatment plan
Oversees and monitors accuracy of medical records
Safeguards member confidentiality
Assists in coaching staff and in ongoing staff development efforts
Uses person-centered approaches and can supervise others in their use
Understands payer documentation requirements and can supervise others to meet these requirements
Develops, updates and implements individual service plans
Partners with leadership to identify and mitigate risk
Provides clinical supervision using recovery and psych rehab philosophy
Abides with established policies, procedures and standards of care in accordance with published ACT Standards
Provides consistent supervision for the purpose of providing support, feedback, clinical consultation, and clear expectations for meeting job standards and promotion of professional growth
Promotes a high involvement culture by exhibiting an ability to align team around common objectives in order to ensure contract outcomes, ACT fidelity, and organizational standards are met and maintained
Responsible for ensuring staff documentation, assessments, and paperwork, meet federal, state, county, and organization standards and timelines
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Ability to work effectively as a member of a multidisciplinary team
Clinical philosophy and administrative practices must align with and promote Telecare Recovery beliefs, mission, and vision
Ability to train, empower, and lead staff to embody above elements in daily interactions with colleagues, members, and other service providers
Thorough understanding the rights of persons served and related legal processes
Effective written and verbal communication
Ability to assess safety risks
Excellent driving skills
Ability to easily build rapport
Within 3 months of employment, ability to apply financial requirements for billing and learn billing codes
Ability to audit progress notes and treatment plan for payer compliance and quality
Familiarity with stages of change and motivational interviewing
Within 3 months, ability to apply strength based supervision
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to reach, twist, bend, squat, kneel, crawl, climb and lift and carry items weighing 10 pounds or less as well as to frequently sit, stand, walk, push, pull and do simple grasping of up to 50 pounds and to occasionally drive